Rate - FREE
Session - 30 minutes
Format - Online

An informal, no-pressure chat designed to explore your goals, challenges, and potential opportunities to work together.

• Clearly identify your key CX or operational challenges.

• Get initial insights based off my previous experience across the attractions industry.

• Determine if further collaboration makes sense for you.

Perfect for:

• Early-stage attractions and operators

• Attractions industry professionals curious about working together

BOOK YOUR CALL

NOTE
Each attraction company is eligible for one complimentary Discovery Call. There is no obligation to book a paid Strategy Session afterward, but it is available for those who want deeper strategic guidance.

Rate - $450 USD per session
Session - 60 minutes
Format - Online and/or Onsite*

A focused, expert consultation where we dig into your specific challenges. This session is advisory only—no deliverables, no ongoing commitment, just real-time insights, strategic recommendations, and clear next steps based on my extensive attractions industry experience.

• Clearly understand your current situation, goals, and specific pain points.

• Discuss actionable solutions that could immediately improve your guest experience, operational effectiveness, or strategic growth.

• Provide personalized recommendations and strategic insights for you to implement independently.

Perfect For:

• Professionals who’ve already had a Discovery Call and want deeper, personalized guidance.

• Attraction professionals or partners seeking targeted advice on specific challenges.

• Operators exploring strategic options without committing to long-term engagement.

LEARN MORE


Multi-Session Discount: $1,200 USD for 3 sessions ($50 USD discount per session)

*Please see the Standardized Travel Rate below

RATES

• OPTION 1 - Hourly - $550 USD

• OPTION 2 - Monthly Retainer - Starting at $8,800 USD^

FORMAT - Online and/or Onsite*

A hands-on, deeply collaborative partnership for more extensive or long-term projects. These include:

• Executive-Level CX & Strategy Consulting – For multi-location operators, LBE groups, and industry leaders looking to align teams and optimize operations.

• Project-Based Support & Temporary Assignments – Focused engagements for prototyping, pilot openings, journey mapping, and operational solutions.

• Fractional Leadership & Advisory Roles – For organizations needing expert oversight without the cost of a full-time CX executive.

• Training & Team Workshops – Hands-on development for Guest experience, operational strategy, and scaling best practices.

SUBMIT YOUR PROPOSAL

*Please see the Standardized Travel Rate below.

^RETAINER DETAILS

• Starting Monthly Retainer Rate is equal to two days per month with a three month minimum commitment.

• Retainer pricing is subject to scope and commitment level.

• Additional hours beyond the monthly retainer are billed at the standard hourly rate.

• Retainer can be adjusted (excluding minimum commitments) based on client needs, with potential discounts for extended engagements.

• All engagements are scheduled within a structured workload that prioritizes existing professional commitments and other obligations.

• Excludes Standard Travel Rate

Rate - $600 USD per session
Session - 60 minutes
Format - Online or Onsite*

For independent consulting firms, research groups, and technology companies seeking insights on CX strategies and trends for the attractions industry.

• Insights and best practices for Guest experience strategy

• Trends in immersive next-generation technology integration, Guest engagement models, and operational efficiency

• Best practices for aligning CX strategies with attraction business objectives

BOOK YOUR SESSION

Multi-Session Discount: $1,500 USD for 3 sessions ($100 USD discount per session)

*See the Standardized Travel Rate below

For attractions looking for onsite consulting or operational support, I offer a standardized travel rate.

• Standard Travel Rate: $7,950 - Covers 3 days: travel in, 1 on-site day, travel out

• Additional Day Add-On: $3,500 per day

Extended Onsite Discount: $35,750 for 10 onsite days (15% discount)

Standardized travel rate includes all airfare, accommodations, meals, and ground transportation.